Experienced in technical and support areas of WMS implementation and integration projects? Looking for a new opportunity with a retailer that truly invests in new and emerging supply chain technology? Then look no further........
We are working with a Midlands based firm who are recruiting a Senior Support Specialist to join their IT team to focus solely on the WMS platform. You will be responsible for providing technical expertise on WMS projects, ensuring SLA's are met. You'll provide 2nd line IT support on all WMS and associated supply chain system integration projects, identifying issues, creating tickets, providing technical escalation, root cause analysis and technical troubleshooting. You'll be responsible for identifying patterns on system performance and develop support processes.
You'll possess proven experience of working to ITIL processes, strong technical skills, good incident management and problem solving background, knowledge of SQL & XML and a WMS project specialism (preferably Manhattan Associates).
So what's in it for you? Well a fantastic base salary for one with an annual bonus and generous benefits package. You'll be joining an organisation who invest in emerging technologies and have exciting growth plans to their supply chain systems and operation. Do reach out for more information.