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WMS Senior Support Specialist

WMS Senior Support Specialist

Job Title: WMS Senior Support Specialist
Contract Type: Permanent
Location: Leeds, West Yorkshire
Industry:
Salary: £45000 - £50000 per annum
Start Date: ASAP
Reference: SA1021_1579601993
Contact Name: Glen Coppock
Contact Email: gcoppock@woodrowmercer.com
Job Published: January 21, 2020 10:19

Job Description

Experienced in technical and support areas of WMS implementation and integration projects? Looking for a new opportunity with a retailer that truly invests in new and emerging supply chain technology? Then look no further........

We are working with a Leeds based firm who are recruiting a Senior Support Specialist to join their IT team to focus solely on the WMS platform. You will be responsible for providing technical expertise on WMS projects, ensuring SLA's are met. You'll provide 2nd line IT support on all WMS and associated supply chain system integration projects, identifying issues, creating tickets, providing technical escalation, root cause analysis and technical troubleshooting. You'll be responsible for identifying patterns on system performance and develop support processes.

You'll possess proven experience of working to ITIL processes, strong technical skills, good incident management and problem solving background, knowledge of SQL & XML and a WMS project specialism (preferably Manhattan Associates).

So what's in it for you? Well a fantastic base salary for one with an annual bonus and generous benefits package. You'll be joining an organisation who invest in emerging technologies and have exciting growth plans to their supply chain systems and operation. Do reach out for more information.