Woodrow Mercer - Training Consultant - Kent, South East and South West
Woodrow Mercer are recruiting on behalf of a leading learning and development consultancy that have genuine passion and deep expertise in the automotive sector. A position has become available for a Training Consultant to work on behalf of a first-class automotive brand in Kent, along with some dealerships in the South East and South West regions.
In this role, you will join a small but talented account dedicated team and help shape the future of this brand's dealerships maximising individual and group wide potential. The main components of the role are made up of account management, training needs analysis, design of sales and customer service training as well as a big focus on facilitation of training or coaching to improve customer experience.
To be successful in the role you should demonstrate:
- Experience ideally in learning & development within automotive sector or perhaps a franchised retail business
- Training delivery experience around soft skills, customer service, sales, product launches, working with customer facing staff in dealerships or stores
- The ability to design training content, contributing to the shape of the L&D offering
- That you are an excellent training and learning facilitator in group and 1:1 sessions
**Travel is required in this role**
In return you will be offered the chance to help shape the future of a prestigious automotive brand's talent as well as contribute to their training/L&D offering, aiding their business goals. Alongside that, there's a competitive salary, car scheme, benefits with a collaborative, supportive and talented team.