Software Trainer

Software Trainer

Job Title: Software Trainer
Contract Type: Permanent
Location: Oxford, Oxfordshire
Salary: £28000 - £35000 per annum + Benefits
Start Date: ASAP
Reference: RKID271_1542359154
Contact Name: Ryan Baker
Contact Email:
Job Published: November 16, 2018 09:05

Job Description

Our Client is looking to take on a exprienced Software/IT trainer for a exciting position.

Essential requirements:

  • Experience of training small to medium sized groups on software products.
  • Technical troubleshooting skills.
  • Strong communication and interpersonal skills as the successful candidates will be working
    directly with clients.
  • Writing training documentation / materials.
  • MS-Office skills.
  • Quick to learn.
  • Ability to work as part of a busy training and support team.

Desirable requirements:

  • Experience training in Local Government.
  • Training qualification / accreditation.
  • Experience of contracts and finance management systems.
  • Valid UK Driving Licence.
  • SQL experience would be beneficial.

The role involves the following tasks:

  • Product Training: Preparation of training materials and database. Running
    multi-day training sessions with users of varying ability.
  • First and second line support: Dealing with support requests submitted by clients. This could
    range from a usability issue to investigating a bug or writing an Ad Hoc report.
  • On site consultancy / Go live assistance: Visiting a client on site to assist with the smooth
    transition of a system from test to go live.