Manhattan WMS Analyst

Manhattan WMS Analyst

Job Title: Manhattan WMS Analyst
Contract Type: Permanent
Location: Dayton, Ohio
Salary: US$85000 - US$115000 per annum
Start Date: ASAP
Reference: SA3012_1577965488
Contact Name: Glen Coppock
Contact Email:
Job Published: January 02, 2020 11:44

Job Description

Experienced Manhattan WMS Analyst with strong system analysis, configuration, testing and troubleshooting experience? Looking for new opportunities in the Dayton OH area where you can work on the latest supply chain systems technology, driving innovation within WMS? Then look no further.............

You'll work as part of a team to support the daily operations of Distribution and Logistics (D&L) systems by collaborating with managers and end users to support the day to day use of the D&L systems to meet business unit needs. The person will obtain system expertise to provide support for the applications or programs supporting our supply chain with primary focus within Manhattan Warehouse Management (WM) system as well as connected applications (SAP, Logistyx and Minisoft). This person will assist the users of these systems through training, issue analysis & resolution, improve processes, and enhance the functionality of the D&L systems. This person will be a self-starter who is eager to learn supply chain technology

Distribution Systems Support

  • Develops and Documents Systems Support processes
  • Assists with Incident "Post Mortems" for Severity 1 Issues
  • Identifies Opportunities for improvement to IT Leadership team
  • Test's Break Fixes and promotes to Production through release management process
  • Develops Reporting Specifications with business team members
  • Under guidance, work as a member of IT team to support the needs of the Distribution Center.
  • Support data gathering and analysis of data as requested by Operations and IT management.
  • Provide input in the analysis, design, enhancement and implementation of business applications to support internal business functions.
  • Analyze business processes, identify causes of problems and make recommendations for process improvements.
  • Resolve less complex design problems.
  • Follow established testing procedures to ensure applications are thoroughly tested.
  • Monitor and report to management on application health, identify issues that may impede attainment of goals, recommend and implement corrective measures.
  • Innovative solutions to improve business performance documented, developed, tested, and deployed

Project Implementation

  • Act as liaison between business application users and the IT department relative to requirements and solutions.
  • Work with Business Analysts to conduct analysis of client business processes and functional requirements.
  • Develop in the preparation of appropriate documentation to communicate and validate the information.
  • Lead Work streams in all activities for a WMOS implementation from requirements to go-live stabilization.
  • Analyze system issues to accommodate business needs using standard, best industry practices / processes.
  • Document and maintain knowledge artifacts for client's applications, including but not limited to:
  • Create training, support, process documents, and test scripts where applicable.


  • Assists frontline supervisors with resolving issues

Knowledge, Skills & Abilities

  • Preferred Manhattan WMOS System Support & Configuration
  • Strong SQL Experience
  • Strong XML Integration Troubleshooting
  • Preferred - SCI (Cognos) Report Writing
  • Analytical and problem-solving skills.
  • Must be able to work effectively individually as well as part of a team.
  • Must be able to effectively communicate technical information to both technical and non-technical personnel.
  • IT Solution experience in particular domains (Distribution and Logistics)
  • Working understanding of one or more transaction processing technologies
  • Working knowledge of the most commonly used business applications.
  • Stays current with rapidly changing technology and applies it to business needs.
  • Expert user in Microsoft Office with outstanding interpersonal skills.

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