Connecting...

W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy93b29kcm93lw1lcmnlci9qcgcvcg9zdgvylmpwzyjdxq

IT Operations Supervisor

IT Operations Supervisor

Job Title: IT Operations Supervisor
Contract Type: Permanent
Location: Birmingham, West Midlands
Industry:
Salary: Negotiable
Reference: ITOPSUP_1568816935
Contact Name: Bobbie Shorter
Contact Email: bShorter@woodrowmercer.com
Job Published: September 18, 2019 15:28

Job Description

Job title: IT Operation Supervisor

Salary: £45 - 55k

Location: Birmingham

I am currently working alongside a global Manufacturing company and we are recruiting for a IT Operations Supervisor to work within the Headquarters. We are looking for somebody with management experience to lead the support team and monitor process changes.

Duties

  • Ensuring Staff are compliant with SOX process'
  • Provide daily support with resolution of escalated tickets
  • Ensuring the support team are providing incident support effectively
  • Coordinate with Application Development Team to successfully deploy software releases

You will need

  • At least 5 years' experience in a user/production support and customer facing environment with high standards and a proven track record for delivering customer satisfaction and seamless support
  • Complex multi-country IT environment
  • System implementation experience
  • Analysis, problem solving/resolution and change management

If you would like to know more about this position please apply for the position and contact myself on 0121 265 4445.