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Devops Engineer

Job Title: Devops Engineer
Contract Type: Permanent
Location: Leicester, Leicestershire
Industry:
Salary: Negotiable
Start Date: asap
REF: 18566_1595325623
Contact Name: Michelle O'Rourke
Contact Email: morourke@woodrowmercer.com
Job Published: 16 days ago

Job Description

Are you an experienced DevOps engineer? Have you worked in a SAAS business? Are you ready for the next step in your career? Well, why not join a well-funded SaaS business, born out of an award-winning software consultancy.

As the DevOps Engineer, it will involve supporting the Customer Success team as a technical resource supporting the clients and the engineering teams. Looking for individuals who are self-motivated, have a passion for learning new tools, and who enjoy solving challenging customer problems with creativity and ingenuity.

Other requirements for your role

  • Handle First and Second Line Support Tickets raised by our Customers, and work with our Engineering Team for 3rd Line Support.
  • Accountable for the design, performance, and operation support of:
    • Cloud (Azure) environment
    • CI/CD (Azure DevOps)
    • Containers (Kubernetes)
  • Support business-critical integrations using our implementation tools.
  • Educate customers to help them become experts at using the product.
  • Collaborate with our Customer Success, Product, and Engineering teams to build processes to ensure successful customer implementations.
  • Work directly with customers to identify and resolve a range of support issues, from simple to complex.

Skills you will need

  • Experience deploying and managing applications hosted on Azure
  • Experience with CI/CD automation using Azure DevOps
  • Experience of Microsoft Application Insights or similar Telemetry tooling
  • Experience in Containerisation using Docker/Kubinettes
  • Experience writing technical project requirements and maintain effective professional relationships with all clients and organise all project materials.
  • Experience working with REST APIs and software integrations.
  • Experience working with clients to monitor all software implementation lifecycle and assist make appropriate configuration to software.

Get in touch lets have a conversation about you and how you can join this fantastic company.

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