Customer Analytics Consultant

Customer Analytics Consultant

Job Title: Customer Analytics Consultant
Contract Type: Permanent
Location: Staffordshire, England
Salary: £30000 - £40000 per annum + Pension, Private HC
Start Date: asap
Reference: 15023_1547743206
Contact Name: Michelle O'Rourke
Contact Email:
Job Published: January 17, 2019 16:40

Job Description

Customer Analytics consultant required to work within the Business insight team within a Current online company based in Staffordshire. The role will entail customer focus, Market Analysis and being involved in all levels of decision making in strategic and operational departments across the group, and we are looking for a Customer Analytics consultant to deliver reporting solutions and analytical projects.


  • Lead projects providing management information solutions and internal analytical consultancy across the business
  • Work directly with business functions to identify reporting and analytical needs in line with business priorities
  • Liaise with tech teams to optimise reporting solutions and handle of queries from across the business regarding access to them and their usage
  • Conduct analysis projects that deliver insight assets including KPI's, customer segmentation and customer value models
  • Contribute to the promotion of detailed data and KPI knowledge, and customer and commercial awareness across the business

Required skills, experience and attributes

  • A relevant degree (Mathematics, Statistics, Economics, Computer Science etc) or equivalent practical experience
  • Experience of developing reporting solutions and data visualisations using business intelligence tools e.g. Qlik, Tableau, Business Objects, Cognos etc.
  • Strong commercial awareness and experience in driving action from analysis of large and complex datasets
  • Strong SQL skills and a solid understanding of database design
  • Ability to manage multiple insight and analytical projects at the same time
  • Strong aptitude for problem-solving and getting to the core of challenges
  • Capable of translating business requirements into insight solutions
  • Ability to build effective relationships and manage stakeholders
  • Inquisitive nature and strong on independent research and self-development

Desirable skills, experience and attributes

  • Experience of Qlik Sense or Qlik View
  • Experience in evaluating marketing campaigns, developing statistical and commercial models and/or a background in operational research
  • Knowledge of database administration and data warehousing