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Credit Controller

Credit Controller

Job Title: Credit Controller
Contract Type: Permanent
Location: Warwickshire, England
Industry:
Salary: Up to £25000 per annum
Start Date: ASAP
Reference: 844692_1580402624
Contact Name: Rachel Hunt
Contact Email: rhunt@woodrowmercer.com
Job Published: January 30, 2020 16:43

Job Description

A global manufacturing company in Warwickshire is looking to recruit a Credit Controller to join their ever-growing team.

The successful candidate will be responsible for managing debt, increasing security of assets and maximising collected amounts.

Responsibilities

  • High volumes of telephone calls, e-mails and letters to follow up overdue amounts
  • Execute debt recovery to minimise further ageing of current debt
  • Effective communication with internal commercial teams, administration departments, customers and dealers to resolve ongoing disputes and queries.
  • Ensure there is a balance in the relationship between maximum collected amounts and customer satisfaction.
  • Investigating non-collections / non-payments.
  • Ensure that finance Agreements have been set up correctly.
  • Communicate with customers that have cancelled direct debit mandates.
  • Increase the percentage of direct debits paid by customers.

The successful candidate will possess:

  • Previous knowledge and experience working within a high-volume collection's environment.
  • Ability to prioritise and organise workload.
  • Able to communicate effectively at all levels including negotiation and assertiveness skills.
  • Computer literate - (Word, Excel, Outlook, Access).
  • Adopt a professional manner to resolve customer queries.