Care Coordinator - Social Media

Job Title: Care Coordinator - Social Media
Contract Type: Contract
Location: Ladbroke Grove
Salary: £25k per year
REF: stquintin
Contact Name: Amy Spilsbury
Contact Email:
Job Published: 21 days ago

Job Description

Job Title: Primary Care Network Care Coordinator – Social Media 

Contract Type: 6 months fixed term

Hours: 37.5 per week with opportunity for paid over-time 

Salary: £25K  

Location: St. Quintin Medical Centre,W10 6NX

This role is working for a ‘Primary Care Network’ (PCN) called Neohealth. A PCN is a group of GP clinics who work together delivering various areas of primary care. Neohealth play an important role in their community, supporting people from all kinds of different backgrounds and are like one big family, which you will join as a Care Coordinator. 

As a Care Coordinator you will: 

  • Manage the GP Surgeries social media, engaging with the community through posts on Twitter, Facebook and Instagram 
  • Ideally you will be able to design and create graphics where necessary 
  • Liaising with pharmacies and other GP surgeries 
  • Communicating with patients over the phone and booking appointments and encouraging them to book-in for COVID vaccination 
  • Planning and coordinating appointment slots with availability of GPs
  • Using ‘emis Systm one’ to access and update patient records (training on this is available).
  • Working and liaising with a multidisciplinary team

Mode of work:

  1. This is initially a 6-month fixed term contract, during which time the work will be a mix of remote, home based working and office based at the practice when required
  2. After the fixed term contract there is the opportunity to join on a permanent basis and continue to develop your career with the NHS 
  3. 37.5 hours a week with the option to take on paid over-time 
  4. Laptop and phone provided 

What we need from you:

  • Excellent communication and telephone skills
  • Be comfortable in talking to people from all walks of life and backgrounds 
  • Good organisational and time management skills
  • Experience in a similar healthcare / administration position is desirable
  • Ideally be proficient in using emis System One
  • Be a self-starter and take incredibly busy days in your stride!
  • Flexibility with working hours 

If you are interested please apply of contact Amy Spilsbury at Woodrow Mercer by email on “aspilsbury @ woodrowmercer .com”