Application Support Analyst

Application Support Analyst

Job Title: Application Support Analyst
Contract Type: Permanent
Location: Birmingham, West Midlands
Salary: Bonus, flex work from home/hours and more.
Start Date: ASAP
Reference: 1stApp_1565620957
Contact Name: Anthony Speed
Contact Email:
Job Published: August 12, 2019 15:42

Job Description

Are you looking for a new challenge that offers excellent career progression and renumeration?

If so, does this sound like you?

  • You must be able to demonstrate an inherent, natural "curiosity" combined with technical diagnostic / troubleshooting / investigation / resolution skills
  • Excellent internal and client-facing written / oral communication skills
  • Understand business requirements and can translate these to actionable plans and then maintain and follow up on delivery milestones
  • Effective relationship builder both internally and with clients
  • Sound persuasion and conflict management skills with people of different levels, backgrounds and personality styles
  • Disciplined and detail-oriented and ensures that all work performed is planned, executed and checked thoroughly, checks work completed by others and shows a great attitude and strong commitment to quality and excellence

Yes? Amazing! Now for the tech:

Experience required:

  • Practical experience of supporting / troubleshooting complex web application / web server-based software products
  • Understanding of Microsoft SQL Server platform which includes some Query writing & admin tools within the management studio
  • Experience of IIS including good understanding of windows servers
  • Understanding the basics of networking / infrastructure;
  • Experience with Windows 10 / Windows server 2012 and above
  • Experience with MS Office applications, in particular Excel
  • Ability to manage time, prioritise and deliver multiple tasks whilst under pressure
  • Demonstrate a passion for technology and the ability to pick up knowledge quickly with a natural curiosity and desire to solve problems

The following is by no means essential but any experience in them would be bonus points and this list can also be seen as tech you would get exposure to and would get to learn:

  • Microsoft Azure exposure would be advantageous or other cloud-based platforms.
  • Understanding Software as a Service & Platforms as a Service
  • Skills / qualifications in Microsoft development stack VS, TFS & SQL reporting tools)

The other bits:

If you have gotten this far then chances are you are interested so hit that apply button or reach out to me @ 01217268248 for a confidential chat.