3rd Line Systems Analyst
Salary: Up to £45,000 pa (dependent on experience)
Woodrow Mercer are looking to recruit a 3rd Line Systems Analyst to work for a fast growing managed IT provider based in Reading.
The 3rd Line Systems Analyst role is to support the IT Operations and Infrastructure for customer networks. As a member of the support and escalation team, you will support and develop our internal and our customers IT Infrastructure.
Primarily performing and continually improving BAU support activities including system checks, backup monitoring and resolving support incidents.
The successful candidate:
- You must have previous IT support experience in a 3rd line function
- Understanding pf ITIL practices
- 3 + years desktop, networking and service experience
- Experience with Microsoft/VMWare/Cloud technologies
- Good understanding of PC hardware, Microsoft operating systems and networking
- Excellent written and oral communication skills
Interested? Please apply now for immediate consideration.