Our Business Support Team


Caroline Richmond

Accounts Manager

Caroline has been part of Woodrow Mercer ever since the company was founded. One of the lynch pins of the organisation, Caroline heads up our accounts department. In her spare time, Caroline keeps active by doing regular boot camps and recently did a 'Tough Mudder' Challenge to raise money for our chosen charity, the MS Society.


Marc Heggie

People Development and Learning Manager

Marc is a talented recruiter who joined us 3 years ago. Formerly a teacher, Marc carries leadership traits, is a fantastic communicator and a great listener so is perfectly placed for his new role as People Development and Learning Manager. His role includes devising bespoke advanced recruitment modules to upskill our workforce, training, coaching and much more. He is also a great lover of the outdoors and you can often find him in a public park walking his dogs, checking his Fitbit steps!


Tammy Hansford

Accounts Assistant

Tammy is Caroline’s right hand girl and accounts assistant. She joined us in 2016, adores her colleagues and is so committed to her role – she loves reconciling for peace of mind! Tammy recently fulfilled a lifelong dream by travelling to Thailand. Sadly, however, she had a moped accident just 4 days in and broke her collarbone, so really, the dream lives on.​